Question 1

What is a PRO services company?

Accepted Answer

A PRO (Public Relations Officer) services company handles the government-facing paperwork that comes with living or doing business in the UAE — visa processing, Emirates ID, labour approvals, and trade licence transactions — on a client's behalf.

Question 2

What is GDRFA, and how does Zyra help with it?

Accepted Answer

GDRFA (the General Directorate of Residency and Foreigners Affairs) is the Dubai authority that manages entry permits, visa status changes, and immigration files. We prepare and submit GDRFA paperwork, handle file amendments, and follow up on your behalf.

Question 3

How do I renew my UAE Emirates ID or visa?

Accepted Answer

Send us your current documents and we'll tell you exactly what's needed, check everything before submission, and handle the ICP Smart Services and GDRFA filing for you.

Question 4

Can you help sponsor my spouse, parents, or children?

Accepted Answer

Yes — family and dependent sponsorship is one of our core visa services, from the initial application through renewal.

Question 5

Do you handle medical fitness typing and booking for visas?

Accepted Answer

Yes — we book the medical fitness test where required and handle the application typing that goes with it, as part of the visa process.

Question 6

Do you handle staff visas and labour approvals for businesses?

Accepted Answer

Yes — work permits, offer letters, labour contracts, MOHRE quota approvals, and onboarding or cancellation, including bulk processing for teams.

Question 7

Do you help with trade licence renewals and company formation?

Accepted Answer

Yes — mainland and free zone company setup, licence issuance and renewal, activity amendments, share transfers, and licence cancellation.

Question 8

Do you handle document attestation or legal translation?

Accepted Answer

Not currently. If that changes, we'll update this page — get in touch to check the latest.

Question 9

What happens if my application is rejected?

Accepted Answer

We handle rejection follow-up directly with the department and let you know what's needed to resolve it — that's part of the service, not an extra step you're left to manage alone.

Question 10

How long does the process take?

Accepted Answer

It depends on the department and your specific case. We'll give you a realistic estimate once we've reviewed your documents — not a fixed promise, since the final timeline is set by the government authority, not us.

Question 11

Which areas do you serve?

Accepted Answer

We're based in Al Muteena, Deira, and serve clients across Dubai and the northern emirates.

Question 12

What languages does your team speak?

Accepted Answer

English, Hindi, Malayalam, and Tamil.

Question 13

Do you charge before seeing my documents?

Accepted Answer

No. We only quote once we've reviewed your paperwork, and government and service fees are always itemised separately in writing.

Your Trusted Partner for
Documentation Services
in the UAE

Excellence in Every Step

Secure & Reliable

Expert Team

Fast Processing

Popular Services

Visa Processing

Business Setup

Document Attestation

What Our Clients Say

Ahmed Raza

Sarah Jenkins

Mohammed Al Qasimi

Ready to streamline your paperwork?

Your Trusted Partner for Documentation Services in the UAE